We are here for you if you are a VARIO-HAUS owner or resident and have questions or requests, such as regarding:
- Remedies of defects or warranty work
- repair work
- extension or remodeling work
- House details such as colors used & materials used
- Maintenance contract
Our customer service will be happy to help you further.
Either we can help you directly or we forward your request to our partners, who have also carried out the affected service at your house. In any case, we will take care of the organization and a timely resolution of any problems or inquiries.
You can reach our customer service at:
MO-DO 8-12 and 13-17 o'clock | FR 8-13 o'clock
Phone: +43 2622 89 336-20
Please also provide your contact information as well as the address and optionally the year of construction of your house.
If you are the proud owner of a PV system (created by SOLAVOLTA) on your VARIO-HAUS and are experiencing problems or warranty or guarantee claims, we ask you to report the case directly via the SOLAVOLTA contact / ticket form . This ensures that you will always be kept up to date directly by e-mail about any changes regarding the processing of your request. Even if VARIO-HAUS is your contractual partner, you can still report problems directly to our partner, who will take care of the rectification.
So simple it is:
Open the Submit a warranty, guarantee or general inquiry to Solavolta page
Please enter in the field customer number 12667 and confirm the boxes "costs" and "data protection". You can leave the other fields empty. Continue by clicking on the yellow arrow buttons (bottom right).
- Type of request
Please select the item you think is most applicable to the problem. If you can't define it exactly, select any point.
Please enter your problem / error description, your question or other request as precisely as possible here. The more precisely you can describe the problem, the better SOLAVOLTA's technicians can prepare and deal with your request more quickly.
Here you have the possibility to upload up to 4 pictures (with up to 10MB each) as well as another document (with up to 10MB), which show(s) the problem and are helpful for a better understanding.
- Contact form
Here you enter the best way to contact SOLAVOLTA's technicians and keep them informed about the current status. Entering the address of your VARIO HOUSE will also help to clearly identify exactly which parts of your system have been processed. Please be sure to note "Reklamation VARIO-HAUS" in the Note field so that your request is processed with priority.
After submitting the form, you will receive an e-mail at the e-mail address provided with the summarized information regarding your request and will be kept informed as soon as there is any change in the status of your request.
Remodel. It couldn't be easier
AND TOMORROW? LIVING CHANGES!
Of course, not all future living wishes can be foreseen and planned in advance, many changes are made by life. But no matter what the future holds - prefabricated house residents succeed in adapting their living space more easily than expected, even after many years.